Metro Factory Service

Metro Factory came out to fix a stackable dryer on washer/dryer unit in Master Bedroom on second floor. They did a rush job and dislodged the clip/housing on the washing machine w...

Tech did not know anything about the unit he was called to fix. Did not even pull the stove out of it space to check out the problem. Declared the unit to be fine when the heat esc...

I have been trying to get my dishwasher repairs done with Metro Factory Service for weeks now, and my impression thus far is that they are the least helpful, most inconsiderate com...

I cannot express enough how bad experience I have with metro factory services are. I don't understand how they can be the preferred service company for appliances manufacturers. Ne...

They said they would be here between 12-5 to repair my ice maker. I take a half day off work. They don't show, they don't call, they don't answer the phone. Can a company be any...

Service for refrig, called to reconfirm, run around. 'window' noon-5p, repairman calls at 5:30p and said he's on his way. i said 'great, can't wait to see you, i've waited all day ...

This is not an american company. The owners name is Julio Ojeda from Peru. He is very nasty and unprofessional. His soon to be exwife is a hot mess to. Dont do business w...

Metro Factory Service is the only authorized Frigidaire repair company near Washington, DC. Perhaps their location in New Jersey is why they have proven to have such inept service....

This company just stinks. It's been 5 weeks without a washer & who knew the washer was my best friend until she died. It began just b4 Thanksgiving, a week later Metro came o...

I called to repair a dryer that would not get hot told them make,model and serial number it took 4 days for them to come and then told me it would be another 10 days to get the pa...

After a tech showed up without the most basic part to repair our drier (we told them what the problem was prior to them showing up). They waited until close of business to call aft...

This company sent a tech to repair my $1500.00 range that is just over a year old to repalce an ignitor. Well he replaced the ignitor and left me with one workable burner. He made ...

I have also had the displeasure of trying to deal with this "so called service provider". The people answering the phones(if you ever actually get through) lie and lie an...

I too have fallen victim to the Metro factory service scam.After calling the manufacturer to have my Frigidaire front loader repaired,I was given an appointment for 2 weeks later.T...